FAQ

How do I get my login for downloads and how can I download a purchased video? That's where our Help Video an answer.

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Some customers have experienced problems downloading videos from Fightplace. During the middle of the download, the dowload stops and the computer indicates the download is complete, when it fact it is not. This can be caused by a variety of problems which are often difficult to diagnose. If you are experiencing these problems, we recommend using ReGet Pro to manage the download. It is available at: www.reget.com The software comes with a 30 day free trial, which can be used to download currently purchased videos at no cost. If you are planning on buying additional videos in the future, you may want to consider purchasing the software "ReGet Pro". The cost is for 9.99 (USD), 6.99 (EUR), 4.95 (GBP). Fightplace has no connection with this company and only suggests the software as a convenience to our customers.

The software is easy to use. Simply launch Reget Pro and select "+ New Download" from the tool bar across the top of the window. This will open a new window labled "Properties". The window should automatically show the first tab labled "General". Simply type in (or cut and paste) the URL provided in your email from Fightplace. Select the folder to which you want to download the file. Further down, click on the "Login required" box and make sure there is a check in the box. Type in (or cut and paste) the user name and password provided in your email from Fightplace. Then hit the "OK" button and the download should begin.